Pager Frequently Asked Questions

My pager is not receiving pages

A. Check to make sure your pager is not set to a silent (no) alert setting.

B. Check to see if battery needs to be replaced.

C. Check with your local on site pager coordinator to see if your pager is correctly programmed. They should verify that your pager number is on the correct cap code. You can call for this service as they do not need to physically see the pager to check the programming.

D. Verify with Contact Wireless that there is not a system issue effecting all pagers.

E. If all of the above are eliminated as a problem, bring your pager by one of our stores and have it tested. It may need to be tuned or replaced.

My Pager is continually using up batteries

A. If you are using the vibrate alert setting, this will use more energy than the audible alert setting. A typical Alpha pager will consume one battery under normal use with audible alert in about 30 days. A typical Numeric pager will consume one battery under normal use with audible alert in about 45 to 60 days.

B. Pager may have a short causing the battery to drain, pager will have to be replaced or repaired. Bring it to one of our stores to have it checked.

My pager sometimes locks up and does not operate normally

A. Occasionally you can inadvertently lock up a pager by pressing keys randomly. This can happen if the pager is in a pocket or purse or is bumped into. Remove the battery from pager and reinsert into pager backwards. Count to ten and change battery back to normal position. This resets the pager programming.

B. Try a fresh battery to see if that fixes the problem.

C. If the above procedures do not fix the problem, bring it to one of our stores to have it checked.

I would like to get the news feeds on my pager

Bring your pager into one of our stores. They have the ability to program these into your alpha pager.